SYS.FAQ // KNOWLEDGE BASE

Yes — every diagnostic is completely free. We will never charge you to look at your device or tell you what's wrong. You only pay if you approve the repair quote we provide.

Absolutely. Every single repair we perform is covered by a 90-day parts and labor warranty. If the same issue returns within 90 days of your repair, we fix it free of charge — no arguments, no hassle.

Two easy ways: email us at [email protected], or fill out the quick form on our Quote page. We respond within 1 hour during business hours.

Yes! We offer a 10% discount for all active military, veterans, first responders, and educators. Just mention it when you call or stop in — no documentation needed, we take you at your word.

Screen repairs start at $49 for Android devices and $59 for iPhones. Exact pricing depends on your specific model. We always give you a free quote before touching anything — request yours here.

Most screen replacements and battery swaps take 1–2 hours same day. Charging port repairs take about 1–3 hours. Water damage restoration is more involved and may take 24–48 hours. We'll give you a realistic time estimate when you drop off.

Yes. We repair iPhones, Samsung, Google Pixel, OnePlus, Motorola, LG, and most other major smartphone brands.

Yes — data recovery starts at $99 and depends on the type of failure. Logical failures (corrupted files, accidentally deleted data) have very high recovery rates. Physical failures are more complex and may require specialized equipment.

Absolutely. Slow computers are usually caused by malware, a full/failing hard drive, insufficient RAM, or Windows bloat. We diagnose the root cause first (free), then recommend the most cost-effective fix — whether that's a cleanup, an SSD upgrade, or a RAM boost.

Yes — this is one of our most common repairs. PS5 HDMI port replacement starts at $120 and includes our 90-day warranty. We use precision hot-air rework stations for clean, reliable solder joints. Most PS5 HDMI jobs are done within 24–48 hours.

We repair PlayStation (PS3, PS4, PS5), Xbox (360, One, Series X/S), Nintendo Switch, Switch Lite, Switch OLED, 3DS/2DS, and retro consoles including NES, SNES, N64, Game Boy, and more. If it's got a circuit board, we can likely help.

Yes. We analyze your home's layout, interference sources, and current equipment, then design a solution — whether that's repositioning your router, adding a mesh system, or running a cable to a key area. Home Wi-Fi setup starts at $99.

Yes. We offer full on-site business networking including structured cabling (Cat6), managed switches, firewall setup, VPN configuration, and ongoing maintenance throughout the Flathead Valley. Contact us for a free on-site consultation.

Stop using the device for banking or sensitive logins immediately. Bring it in — don't try to fix it yourself first, as many malware types can complicate removal if disturbed. We'll run a full diagnostic (free), remove the threat, and harden your system against future infections. Malware removal starts at $79.

Yes. We install IP camera systems for homes and businesses, including remote viewing setup so you can check your cameras from anywhere. A 4-camera system starts at $349 installed. We can also integrate with existing alarm or smart home systems.